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常見問題

Delivery Coverage 運送地區


- Hong Kong 香港 - Goodglas: Delivery covers Hong Kong and Macau 運送包括香港及澳門 - Please contact our customer service if there is any other request 如有其他地方, 請與客服聯絡 (email: info@gqog.co; whatsapp: +852 9690 3050)




Delivery Charges 貨運收費


- Free delivery: 22STUDIO, Goodglas (Except for Straw Set), agape, Light with Shade, JIA, WOO Collective, Cambridge Audio - For other brands, customer has to pay a delivery charge
*Bulky and fragile items to be arranged separately with our customer service, cost on customer - 免運費:22STUDIO, Goodglas (limited time offer), agape,Light with Shade, JIA,WOO Collective, Cambridge Audio - 而其他品牌的貨運,客人需付運費 *大件及易碎產品請與客戶服務聯絡送貨,客人自付運費 Delivery for items at GQOG Lifestyle Market: - Delivery covers Hong Kong and Macau - Delivery will be arranged by each brand - Currently, there is no combined delivery for brands - Delivery will be arranged with SF express freight collect (cost on customer); remarks as well on each products GQOG 生活市集的商品送貨安排: - 送貨包括香港及澳門 - 送貨將由每個品牌安排 - 目前,沒有品牌合併送貨安排 - 送貨將以順豐到付安排 (客人自付運費);每件商品亦有注明




Order Fulfilment Time 訂單履行時間


- In general, order will be sent out within 3-5 working days - For GEESAA and WOO collective, it might take 2-3 weeks at this moment - For any special requests, please contact our customer service (email: info@gqog.co; whatsapp: +852 9690 3050) - 一般情況,3-5 個工作天把訂單送出 - GEESAA 及 WOO Collective 暫時需要 2至3星期 才可把訂單送到 - 如有任何特別要求,請與我們的客服聯絡 (email: info@gqog.co; whatsapp: +852 9690 3050) *GQOG Lifestyle Market, order fulflment time is stated in description of every products. *GQOG 生活市集,訂單履行時間在每款產品中有注明。




Payment Method 付款方式


  • PayPal
  • VISA/MASTER




Return Policy 退貨政策


Please refer the return policy page 請參考 退貨政策





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